Lee-Russell Public Transit
334.749.9092
Service Dates & Times
6:00 AM – 6:00 PM CT.
The last pick-up is at 5:30 PM.
Monday through Friday except listed holidays.
What is Dial-a-Ride?
Dial-A-Ride is the demand response service offered by Lee-Russell Public Transit (LRPT). This service is provided on a first-come, first-served, space available basis. The number of trips that are available each day will be based on designated time slots.
It is open to the general public who live in Auburn, Opelika, Lee and Russell Counties.
Service Description
LRPT provides curb to curb service. The driver can assist the passenger into the vehicle from the curb, if needed. When scheduling a ride, please inform us of your special needs, and we will gladly arrange a bus to accommodate you.
If further assistance is needed after trip has begun, please advise a driver so assistance and/or accommodations can be made. However, the driver is not allowed to enter the home, garage or office building where the passenger is picked up or dropped off.
Eligibility
The Dial-A-Ride service is open to the general public.
ANYONE CAN USE THIS SERVICE. IT DOES NOT REQUIRE CERTIFICATION FROM A PHYSICIAN.
Individuals under 14 years of age must be accompanied by an adult (over 18 years of age); exceptions must be approved by Transit Director only.
Scheduling Hours/Days
Passengers may schedule a trip on Monday through Friday between the hours of 8:00 AM – 2:00 PM CT.
If you need a ride, call us at 334-749-9092.
Advanced Scheduling
You may schedule up to two (2) weeks in advance, the earlier, the better your chances of securing a space. You must schedule at least one (1) business day prior to your transit needs.
Reservations are based on availability.
Pickup Time Window
Pick up times can vary by 30-minutes.
Ex: Scheduled pickup time is 9 am. Possible bus arrival time is between 8:45 am and 9:15 a.m. You should be ready to board when the bus arrives.
If it’s a work or school situation where you cannot arrive at pick up if the bus is early, please take this into consideration when you schedule.
Driver Wait Time
Your driver is allowed to wait FIVE (5) minutes past the scheduled time for a passenger to board. If the bus arrives late, the driver will wait FIVE (5) minutes past the arrival time but is then required to leave for the next destination and any passengers who haven’t boarded are considered “no-shows.”
It’s not possible for drivers to return to pick up passengers who did not board as required.
Holiday Closings
New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Columbus’ Day, Veteran’s Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve, Christmas Day, and New Years Day.
Additional holiday closings may be added and announced through various forms of media.
Phenix City Express (PEX)
877.743.3739
Service Dates & Times
8:00 AM – 4:00 PM ET.
The last pick-up is at 3:30 PM for Paratransit.
Monday through Friday except listed holidays.
Service Description
The Phenix City Express (PEX) operates an easy, convenient fixed route and paratransit services for the City of Phenix City. The PEX Fixed Route has designated bus stops in the city limits of Phenix City and also travels into Columbus, GA to drop passengers off at a METRA stop to allow riders to transfer to a METRA bus.
The PEX Paratransit Service operates within a ¾–mile radius of the PEX Fixed Route as well as in additional areas within the city limits of Phenix City and Columbus.
PEX offers an ADA-compliant paratransit service as well as complementary northside and southside fixed routes.
Eligibility
Fixed Route: The fixed route service located in Phenix City is open to the general public.
ANYONE CAN USE THIS SERVICE. IT DOES NOT REQUIRE CERTIFICATION FROM A PHYSICIAN.
Individuals under 14 years of age must be accompanied by an adult (over 18 years of age); exceptions must be approved by Transit Director only.
Paratransit: This is an ADA-compliant service that requires a physicians certification form.
If further assistance is needed after trip has begun, please advise a driver so assistance and/or accommodations can be made. However, the driver is not allowed to enter the home, garage or office building where the passenger is picked up or dropped off.
Scheduling Hours/Days
Passengers may schedule a trip on Monday through Friday between the hours of 9:00 AM – 5:00 PM ET.
If you need a ride, call us at 877-743-3739.
Advanced Scheduling
You may schedule up to two (2) weeks in advance, the earlier, the better your chances of securing a space. You must schedule at least one (1) business day prior to your transit needs. Reservations are based on availability.
Pickup Time Window
Pick up times can vary by 30-minutes.
Ex: Scheduled pickup time: 9 am. Possible bus arrival time: between 8:45 am and 9:15 a.m. You should be ready to board when the bus arrives.
If it’s a work or school situation where you cannot arrive at pick up if the bus is early, please take this into consideration when you schedule.
Driver Wait Time
Your driver is allowed to wait FIVE (5) minutes past the scheduled time for a passenger to board. If the bus arrives late, the driver will wait FIVE (5) minutes past the arrival time but is then required to leave for the next destination and any passengers who haven’t boarded are considered “no-shows.”
It’s not possible for drivers to return to pick up passengers who did not board as required.
Holiday Closings
New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Columbus’ Day, Veteran’s Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve, Christmas Day, and New Years Day.
Additional holiday closings may be added and announced through various forms of media.
Medical Will Calls
For MEDICAL APPOINTMENTS ONLY, will calls will be allowed for return trips. When a rider schedules a pickup to a doctor’s office, hospital, or other medical appointment, the passenger has the option to not schedule a return trip time. Instead, the passenger will call the PEX/Paratransit office when he or she is finished and a driver will be sent to pick the passenger up as soon as a driver is available. This way, passengers will not get left because their doctor’s appointment ran longer than expected.
However, if a return trip time is scheduled and a passenger is not ready to board within 5 minutes after the driver arrives, the passenger will have to find another ride to their next destination.
