Lee-Russell Council of Governments (LRCOG)
Text Messaging Privacy Policy

Introduction

Lee-Russell Council of Governments (“LRCOG”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information through our text messaging campaign.

Information Collection

• Types of Information Collected: We collect personal information such as your name, phone number, and any other information you provide when you opt into our text messaging service.
• Method of Collection: Personal information is collected through paper opt-in forms provided by Case Managers, you sending a text message to your Case Manager to initiate a text conversation, or other interactions where you provide your consent to receive text messages from us.

Use of Information

• Purpose: The information you provide will be used to send updates, complete scheduling tasks, and other communications via text messages as part of our campaign. You will not be added to any form of mass messaging system. You will only be contacted individually by your Case Manager on an as needed basis.
• Data Sharing: We do not share your personal information with third parties without your explicit consent, except as required by law.

User Consent

• Obtaining Consent: Consent to receive text messages is obtained explicitly through an opt-in form, paper or electronic. You will be required to affirmatively agree to receive text messages by submitting your phone number in our opt-in form.
• Revoking Consent: You can opt out of receiving text messages at any time by notifying your Case Manager or other LRCOG staff that you no longer wish to receive text messages from our agency. Forms of opt-out notifications can include, but are not limited to, text messages, phone calls, a written or typed letter, or in-person notice of revocation.

Data Security

• Protection Measures: We implement appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.
• Data Retention: We retain personal information for as long as it is needed for the purposes stated in this Privacy Policy, or as required by law.

Use of Information

• Purpose: The information you provide will be used to send updates, complete scheduling tasks, and other communications via text messages as part of our campaign. You will not be added to any form of mass messaging system. You will only be contacted individually by your Case Manager on an as needed basis.
• Data Sharing: We do not share your personal information with third parties without your explicit consent, except as required by law.

User Consent

• Obtaining Consent: Consent to receive text messages is obtained explicitly through an opt-in form, paper or electronic. You will be required to affirmatively agree to receive text messages by submitting your phone number in our opt-in form.
• Revoking Consent: You can opt out of receiving text messages at any time by notifying your Case Manager or other LRCOG staff that you no longer wish to receive text messages from our agency. Forms of opt-out notifications can include, but are not limited to, text messages, phone calls, a written or typed letter, or in-person notice of revocation.

Data Security

• Protection Measures: We implement appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.
• Data Retention: We retain personal information for as long as it is needed for the purposes stated in this Privacy Policy, or as required by law.